1. Personal Information We Collect

• Information You Provide: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
• Automatically Collected Information: We use cookies and similar technologies to collect data about your browsing activities on our website. This includes your IP address, browser type, pages visited, and the date and time of your visit.

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2. How We Use Your Information

We use your personal information to:

• Process Orders: To fulfill your purchases and provide customer support.
• Improve Our Services: To enhance your shopping experience by understanding your preferences.
• Marketing Communications: To send you updates, promotions, and newsletters if you have opted in to receive them.
• Legal Compliance: To comply with legal obligations and protect our rights.

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3. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and provide a personalized experience.

• Types of Cookies We Use:
  • Essential Cookies: Necessary for the functioning of our website.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functional Cookies: Remember your preferences to enhance your experience.
  • Advertising Cookies: Used to deliver relevant ads to you.

Managing Cookies:

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

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4. Analytics

We use third-party analytics tools, such as Google Analytics, to collect information about how you use our website. This data helps us improve our services and understand user behavior.

• Data Collected: Includes pages visited, time spent on site, and referring URLs.
• Opting Out: You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

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5. Sharing Your Information

We value your trust and do not sell your personal information to third parties. We may share your data with:

• Service Providers: Trusted partners who assist us in operating our website, processing payments, and delivering orders.
• Legal Requirements: When required by law or to protect our rights and the safety of others.

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6. Protecting Your Information

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, or destruction.

• Data Encryption: Sensitive information like payment details are encrypted during transmission.
• Access Controls: Only authorized personnel have access to your personal information.

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7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

• Access Your Data: Request details about the personal information we hold about you.
• Correct Your Data: Ask us to correct or update your personal information.
• Delete Your Data: Request the deletion of your personal information under certain circumstances.
• Object to Processing: Opt-out of certain processing activities, such as direct marketing.

To exercise any of these rights, please contact us at [email protected].

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8. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies when you leave our site.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us:

• Email: [email protected]
• Phone: 0
• Address: 123  Johannesburg, South Africa

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Consent

By using our website and services, you consent to the collection and use of your personal information as outlined in this policy.

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Thank You for Trusting Peridot SA

We appreciate your confidence in us and are dedicated to protecting your privacy while providing you with quality products and exceptional service.